Career Opportunities

Junior IT Engineer

We are seeking to employ a talented and dedicated Junior IT Engineer, who will be a key member of the Systems & Security Integration Team of Algosystems.

 

Key accountabilities:

  • Problem investigation
  • Problem diagnosis
  • Solution implementation
  • Documentation of actions and findings
  • Communication with customer throughout process
  • Escalation of problem where appropriate
  • Set up of user accounts
  • Proactive support – on-going maintenance and monitoring of systems in accordance with appropriate plans
  • 1st Level support of internal & external ticketing system requests
  • Preparation of equipment and services in line with work specification and appropriate deadlines
  • Implementation of hardware and services through onsite or remote work
  • Other duties as assigned

 

Core competencies and knowledge:

  • A basic knowledge of PC hardware with experience of diagnosing problems
  • Experience with Microsoft operating systems (Windows 7/8/10; Server OS is an advantage)
  • Experience with Microsoft Office Applications
  • Basic Understanding of TCP/IP networking
  • Experience with Ticketing Systems (i.e. OTRS, Service Now, Remedy, etc.) would be considered a strong plus
  • Ability to handle high pressure situations with stakeholders
  • Good Analytical skills, Problem solving and Interpersonal skills
  • Excellent communication skills and telephone manor
  • Passion for IT and technology

 

Professional qualifications and experience:

  • At least 0-2 years of experience in the field
  • BSc in Computer Science would be considered a plus
  • Security Clearance: No special clearance is required. This is subject to change depending Company’s projects and Customers.
  • Full GR driving license
  • Vendor specific certification to be earned within 6 months of hire

 

Please send your cv at hr[at]algosystems[dot]gr mentioning code “ICT_JNR/ENG”.

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